Frequently Asked Questions
What can this gift card be used for?
The Wellness Gift Card can be redeemed across eligible spa, beauty, and wellness services at Lemongrass Spa & Café.
Can I personalise the gift card?
Yes. You can add the recipient's name, sender's name, and a custom message to make your gift more meaningful.
How will the gift card be delivered?
Your personalised digital gift card will be delivered via email within 2 hours of purchase.
What gift card values are available?
The Wellness Gift Card is available in values from ₹2,000 to ₹10,000.
How long is the gift card valid?
All Wellness Gift Cards are valid for 12 months from the date of purchase.
Can the gift card be used over multiple visits?
Yes. Any remaining balance can be used on future visits until the full value is redeemed within the validity period.
Can the gift card be transferred to someone else?
Yes. The gift card may be gifted or transferred to another person before redemption.
Do I need to book an appointment in advance?
We recommend booking in advance to secure your preferred date and time.
Where is Lemongrass Spa & Café located?
We are located in Kakatiya Hills, Madhapur, Hyderabad.
Can the gift card be exchanged for cash?
No. Gift cards are non-refundable and cannot be exchanged for cash.
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