Frequently Asked Questions

Do I receive a membership card?

Yes. All members receive a digital membership card after purchase, which can be presented during spa visits to access membership benefits.

What benefits are included with the membership?

Depending on the membership tier, members enjoy savings on spa services, priority appointment booking, exclusive member offers, a digital membership card, complimentary birthday benefits, and access to special promotions.

What is the Lemongrass Spa & Café Wellness Membership?

The Lemongrass Wellness Membership is an exclusive membership program that provides members with savings on spa services, priority booking, member-only offers, and special wellness benefits throughout the membership period.

How long is the membership valid?

Silver Membership is valid for 3 months, Gold Membership is valid for 6 months, and Platinum Membership is valid for 12 months from the date of purchase.

Can family members or friends use my membership?

Yes. Membership benefits can be shared with family members and friends. The registered member must book the appointment using their membership details at the time of booking or visit.

Do I need to book an appointment in advance?

Yes. Advance booking is recommended to ensure availability, especially during weekends, holidays, and peak hours.

Is the membership refundable?

No. Membership purchases are non-refundable and non-transferable.

Where can I use my membership?

Membership benefits are exclusively valid at Lemongrass Spa & Café, Hyderabad.

Which membership is best for regular spa guests?

The Gold Wellness Membership offers the best balance between savings, benefits, and membership validity, making it ideal for regular spa guests.

Which membership offers the highest savings?

The Platinum Wellness Membership offers the highest level of savings, premium privileges, priority booking, and exclusive member benefits.

Is Lemongrass Spa & Café Membership worth it?

Yes. The Lemongrass Wellness Membership is ideal for guests who enjoy regular spa treatments and want to save on every visit while enjoying exclusive member privileges, priority booking, and wellness benefits throughout the year.